top of page

SHIPPING POLICY

 Terms & Conditions / Privacy Policy

 

Effective date: June 10th, 2025
Operated by: Independent Artisan, Based in Mexico

1. About This Website

This website, mysticgypsyjewels.com , is operated by an independent artisan based in Mexico, selling handmade silver jewelry to customers worldwide.

Although we are not currently registered as a formal business entity, we are committed to complying with applicable international laws, including those related to consumer rights and data protection (such as the EU’s GDPR).

2. Use of the Website

By browsing or using this website, you agree to:

  • Not misuse or interfere with the site's functionality

  • Not attempt to hack, scrape, or copy our designs or content

  • Use the site for lawful purposes only

All images, text, and product designs are the intellectual property of Mystic Gypsy Jewels and may not be used or reproduced without permission.

3. Product Information & Pricing

All jewelry items are handmade. We do our best to accurately describe each product, but small variations in color, size, or texture may occur.

Prices are listed in (USD/EUR/MXN), and do not include import taxes or customs duties, which are the buyer’s responsibility.

We reserve the right to update pricing or product listings without notice.

4. Shipping Policy

We ship to countries across the Americas and the European Union.

  • Shipping costs are calculated at checkout.

  • Delivery times vary depending on destination and carrier.

  • You will receive a tracking number once your order ships.

  • Customs delays are outside our control.

5. Returns & Refunds

For EU Customers:
In accordance with EU law, you may return non-customized items within 14 days of receiving them, for any reason. You must notify us by email before returning.

For Non-EU Customers:
We accept returns within 14 days of delivery for unworn, non-personalized items.

  • Return shipping costs are your responsibility unless the item is defective.

  • Refunds are issued within 14 days after we receive the returned item.

To start a return: 📧 Please Send Email to : mysticgypsyj@gmail.com

6. Privacy Policy (GDPR-Compliant)

We collect your personal data (name, email, address, payment info) when:

  • You place an order

  • You contact us

  • You subscribe to our newsletter

We use this data to:

  • Process and ship your order

  • Communicate with you

  • Improve our website and customer service

  • Send marketing emails (only if you opt in)

Legal basis: Contractual necessity, consent (for marketing), and legitimate interest.

We do not sell your data. We may share it with:

  • Payment providers (e.g., PayPal, Stripe)

  • Shipping companies (e.g., DHL, UPS)

  • Email marketing platforms (e.g., Mailchimp)

You have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise your rights: 📧 Please send us an Email to : mysticgypsyj@gmail.com

7. Cookies & Analytics

This website uses cookies to:

  • Enhance your browsing experience

  • Analyze site traffic (e.g., via Google Analytics)

  • Show relevant ads (if applicable)

EU users will be shown a cookie consent banner. You may manage or disable cookies through your browser settings.

Learn more in our [Cookie Policy] (or link to a cookie banner tool like Cookiebot or Iubenda).

8. Limitation of Liability

We are not liable for:

  • Delays due to customs or shipping carriers

  • Allergic reactions to metals (materials are clearly described)

  • Losses caused by third-party services or force majeure events

All purchases are made at your own risk. Jewelry care instructions should be followed to preserve product quality and will be provided in your package at arrival.

9. Governing Law & Jurisdiction

This website is operated under the laws of Mexico.
For EU consumers, your mandatory local consumer rights still apply and are not limited by these Terms.

Any disputes will be handled in accordance with the applicable laws of Mexico, unless otherwise required by law.

 

10. Contact Information

If you have any questions about our terms, privacy policy, or how we handle your data, please contact us:

 

Mystic Gypsy

📧mysticgypsyj@gmail.com
🌐mysticgypsyjewels.com
📍 Based in: Mexico

  • Instagram
  • Facebook
Crafted by Brandmade
bottom of page